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What to do if your wallet has been hacked / compromised
What to do if your wallet has been hacked / compromised

What to do if your wallet gets hacked

Updated over 5 months ago

If you believe your wallet has been compromised please get in contact with our support team through the KnownOrigin Help centre.

Unfortunately, due to the nature of blockchain there are considerable limitations on the help that we are able to provide to those who have been hacked. Here is a few of the things we are and are not able to offer:

  • WE CANNOT transfer any of the tokens minted from the hacked account to another one.

  • WE CANNOT divert any funds that have been sent to that account.

  • WE CANNOT associate a new wallet to an existing profile.

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