# Frequently asked questions

# What is gas?

Gas are the fees used in the Ethereum network to incentivise miners to fulfil your request. To find out more visit Ethereum Gas Explained in Plain English

# What is Gwei (used to denominate gas price)?

Gwei is a denomination of the cryptocurrency ether (ETH), which is used on the Ethereum network.

Gwei is the most commonly used unit of ether because "gas" prices are easily specified in gwei. For example, instead of saying that your gas costs 0.000000001 ether, you can say your gas costs 1 gwei.

# Why do I have to pay to mint?

The Ethereum network is constantly processing transactions based on demand, it naturally has spikes in usage at various times or driven by things happening in the ecosystem, therefore, the price of gas will rise and fall inline with this demand.

Note: As a consequence the cost of minting a piece of work will also increase if you attempt to mint in a period of intense usage.

When you are minting a work you will be given a prediction of how much the mint will cost in dollars.

If you have been quoted an unusually high price for minting we recommend you hold off and keep checking a gas price checker like this one GAS Now till the price has normailsed.

# How do I set a minimum bid on my artwork?

We allow you to set a minimum bid on your artwork which means that anyone looking to bid on your work must make a bid at or above what you have set as a minimum. To set this you will need to click on the three dot button (⋯) on artworks that:

• You have listed as offers only

• An artwork in your collection that you have not listed yet

In the menu select the option "Set minimum bid" where you can enter your desired minimum.

# When will I hear back about my application?

Once you have applied (during the application window) we endeavor to give you a response within the following month.

# How do I price my work?

This is a very complex problem that artists across the board face. There are a number of factors however that typically affect price:

  • Uniqueness/Rarity
  • Popularity/Reputation of artist
  • Edition size
  • Time spent on work

Though these are only a few of the factors that can guide the pricing of work in this space the ultimate decider is you and what you would be happy to accept for it. Initially setting your work to offers only may be a valuable method of price discovery. You might also want to look at how your peers who are selling on KO price their work keeping in mind the criteria above.

# How do I change my ETH address on my profile?

This is possible but there are some caveats. Once a token has been minted to a specific Ethereum address it can't be moved to another one. We handle these requests on a case by case basis, we recommend getting in contact on the #support channel on our Discord

# Can I change my wallet provider?

Yes this is possible, we have provided a few useful articles which will help you do this.

How import a wallet to your MetaMask account?
How to import your Fortmatic wallet to your MetaMask account?
How to access private keys on Portis wallet

DO NOT SHARE YOUR PRIVATE KEYS WITH ANYONE ... EVER!

# Can I cancel a stuck transaction

Yes, this is possible but its slightly complex and not guaranteed to work.

Etherscan has a handy guide on the subject which holds most of the answers on how to do this Cancelling transactions

# Can I edit an existing collection?

You can edit an existing collection, this is done by selecting the 3 dots (...) menu, upon clicking you will see the edit button. This will allow you to add and remove artworks, change the title, description and finally save your changes

# Is there a way to re-arrange the order my collections?

The best way to do this is by updating the collection. The order is defined by last update, with the newest appearing at the top.

# How does Unlockable content work?

Read more about this here unlockable content